Employee Monitoring Assists in Health Care Violence Prevention

Healthcare providers are beginning to use employee monitoring to protect home healthcare workers, nurses and doctors.  Home health care employees don’t expect their jobs to be easy. Hard work, stress, exhaustion and working with sights, smells and sounds that would make the average person run for the hills are their daily lot. They may not expect comfort and ease, but they should expect to be protected from abuse and harm. Employee monitoring can adequately assist health care employers in keeping their lone workers and in-house employees safe.

Home healthcare lone workersWorkplace violence is a hazard in nearly every industry, especially industries that employ lone workers. People who work in the healthcare profession are prime targets for both verbal and physical violence – violence that can involve clients, visitors, strangers, and other workers. Researchers have found that physical violence affects nurses in almost all work environments and all regions of the world.*

According to a Bureau of Labor statistics analysis, violence against medical staff is the most common source of non-fatal injury resulting in time off work in the healthcare industry. Over 70% of emergency nurses report verbal or physical assaults by both patients and visitors as they were providing care.**

However, healthcare industry violence often goes unreported, and when many medical workers suffer, no one knows. Beyond the initial pain and trauma of abuse, the consequences of workplace violence against a healthcare worker include decreased work productivity, post traumatic stress symptoms and even death. The culture of acceptance of workplace violence must stop. Legislation has its place, but only employee monitoring can adequately assist employers in keeping their lone or in-house workers safe.

Home healthcare, in particular, carries unique risks, even compared with other health-related fields. Uncontrolled and unpredictable home environments can leave a lone health worker unprotected and in danger. Verbal or physical abuse from a client,their family members or visitors; a client’s household hazards; and verbal or physical violence, robbery or vandalism from members of the surrounding community all present real danger to the lone home health employee. Employee monitoring devices assist lone workers and employers in tracking home health care workers for safety.

In order to promote and provide the safety and security of health workers in the field – or of health workers on site – it is vital for employers to have a comprehensive worker safety plan in place. Not only do active prevention plans effectively reduce the risk and occurrence of violent events, but they also improve staff perceptions of their own safety, leading to greater staff retention. Safety solutions for employee monitoring can adequately assist employers in keeping their lone health care workers safe.

Employee monitoring is a proven way to ensure employee safety through discreet and instant access to emergency personnel. Employee monitoring supplies lone health workers with safety measures that are unattainable with any other type of training or prevention program. Employee monitoring provides all healthcare employees the means to receive immediate help in man-down situations, even when they are unable to physically request help due to an injury. Employee monitoring gives employers the ability to protect their staff, their reputations and their bottom line.

SoloProtect provides a unique solution to healthcare employee monitoring service. With the touch of a button, your lone or in-house workers can reach an emergency responder 24/7/365. If your healthcare employee is injured or feels threatened, he or she can discreetly alert our emergency service, and together, we can protect those who protect others for a living. Their protection and your peace of mind are our highest priorities.

Healthcare workers Doctors, Nurses and medical staff should feel honored and respected, never demeaned or in danger. For more information on how you can safeguard your workers, call SoloProtect Employee Monitoring for Safety at 866-632-6577. Only employee monitoring can adequately assist employers in keeping their lone or in-house workers safe.


SoloProtect Lone Worker Safety Control

Lone worker safety is a top priority to any company that employs field workers who are out of sight, out of earshot, and out of the range of immediate assistance. Because you know that your employees are your most valuable asset, you take precautions to ensure their safety. You hold safety meetings. You set safety rules in place. You make sure every worker goes through extensive safety training. However, you know it’s not enough. Their protection still concerns you because you know that lone worker safety programs don’t always equate to lone worker safety control.

Consider this:

  •       If a field worker feels threatened by a member of the public and reaches for a cell phone or tries to fight back, the perpetrator could become violent, certainly, at the very least, the situation would likely escalate.
  •        In a “Man Down” or abusive situation, the worker may panic or go blank and forget what they’ve learned in safety training.
  •        Most safety programs lack comprehensive lone worker safety control measures.
worker safety
Control worker safety with SoloProtect

Employers have a moral and legal duty to care for their employees, and employers who don’t provide proper provision for staff protection are at risk of lower productivity, litigation costs, and worse  if a worker is injured or killed on the job. Your lone worker safety control solution is just a call away.

With SoloProtect, a lone worker who is incapacitated by an accident can still be protected because of our innovative pre-set “Man Down” tilt and non-movement  sensitive feature. With SoloProtect, a lone worker who feels threatened by a member of the public or disgruntled client  can calmly and discreetly alert our ever-ready emergency responders through a one-way communications system, equipped with GPS should 911 need to be called. With SoloProtect, extensive training and an on-body Identicom device give employees the necessary tools to remain mentally focused and able to respond to any situation. And with SoloProtect, you have the answer for your need for a comprehensive lone worker safety control measure.

Lone worker safety control isn’t just a punchline, it’s SoloProtect’s promise to you and your workers. Your employees deserve to be protected and feel safe a work. You want peace of mind. We provide both.

SoloProtect is the number one choice of employers for the protection of remote workers. If your industry requires employees to be

  •        At heights
  •        With the public
  •        Handling hazardous materials
  •        Handling hazardous equipment
  •        In confined spaces (such as culverts, elevators, tanks, etc.) or
  •        Working alone,

then you want SoloProtect.

Don’t just manage lone worker safety, control it. Reduce risks. Care for your employees. For quality, comprehensive lone worker safety solutions, call SoloProtect US today at 866-632-6577.

A Personal Safety Alarm Gives Workers Peace of Mind on the Job

Employers today are considering safety alarm options to keep lone workers safe. Feeling safe at work is important to employees. There are some workers that can expect a certain amount of risk, such as law enforcement officers, for example. The same are not always expected of someone who delivers pizza, provides business services or someone who provides home healthcare. Most of the actual work these people do is not dangerous, but since they are alone with clients, there is the potential that a dangerous situation could present itself. It is important that employers do what they can to see that workers are protected when these situations arise, as well as times when there are accidents or medical emergencies on the road when there is no one around at all.

Workers Need Protection

lone workerIn most cases, workers who enter the homes of private residences or businesses to perform a job need to go through some sort of background check and/or licensing in order to do the job that they do. While some of this happens to satisfy insurance companies, it also happens to assure home and business owners that the people coming in are generally considered safe.  Security screening is not performed on the homeowner before businesses agree to a job. There is no guarantee of safety.  The personal safety alarm aids the lone worker in these situations.

Going to work has proven to be unsafe in many instances. OSHA reports indicate that 2013 saw more than 4400 deaths while the worker was on the job, and according to the US Bureau of Labor Statistics, workplace homicides have landed in the top 4 causes of workplace death over the past 4 years. Violence in the workplace is also expensive for businesses, as it results in lawsuits, bad publicity and the loss of workers.

The Identicom safety device  from SoloProtect provides a solution for workers to feel safer when they are working out on the road or in places where they may be working alone, out of direct employer supervision or in unsavory locations.  Among the best things about it is that it doesn’t scream, “safety alarm.” It serves another practical purpose as well. It’s a badge identification holder, and two-way communication device, that discreetly  communicates with a dispatch unit that will respond to any suspicious activity and provide workers with the support they need to stay safe. Workers using the Identicom personal safety device are able to summon help without drawing attention to themselves and even communicate through their badge holder if need be.

A Partnership in Safety

SoloProtect is a company that originally started in the UK, but has since developed a presence in the United States and Canada. In 2013, SoloProtect was acquired by emergency communication provider,  Kings III Emergency  Communications, a dispatch unit that has been keeping people safe for over 25 years. Kings III has further expanded the SoloProtect brand, offering the service in North America, France, the Netherlands, Germany and of course still in the United Kingdom.  SoloProtect’s Emergency Dispatch Center  uses Advanced Emergency Medical Dispatch (AEMD) call center operators who are HIPAA certified and knowledgeable in CPR so they can respond to emergencies not only by sending out help, but can give guidance to wearers of the SoloProtect personal safety device. Both SoloProtect and Kings III Emergency Communications are deeply committed to maintaining a high level of honesty,  integrity, and making their customers a top priority.

Staying Protected On and Off Site

Many different types of workers can benefit from using a safety alarm when they are out in the field.  Social workers may need to visit families that don’t always welcome the visit. Home health nurses may find trouble when a person they are working for has a bad day or is in some sort of unstable mental condition. Utility technicians and general contractors may suffer a fall or be assaulted by an angry homeowner or their pet. Housekeeping staff might become an unfortunate bystander to some domestic situation or even become a victim themselves. Even those who stop by for scheduled appointments, such as insurance agents, realtors or sales representatives may run into trouble they are not prepared for.  Not even dropping off food can be considered completely safe for the same reason as others previously mentioned- you never know who  you may encounter.

Without a device like Identicom, some businesses may try and rely on cell phones for communication. Merely having the ability to call into work isn’t enough. Coworkers and even management back at the home base don’t have medical expertise, are not guaranteed to always be available and  won’t be able to track a worker if they are somewhere unexpected. The Identicom has the benefit of GPS and 3G capabilities built in, and is less conspicuous than taking out a cell phone. They can silently alert the emergency dispatch center and, consequently, their employer to trouble, or activate the “man-down” switch for two-way communication with an emergency operator. All result in an immediate, reliable response in real time.



Safety in the Workplace: Assessing The Risks

Management and workers strive for the same thing: safety in the workplace. So we assess risks and put “safety nets” into place. We brainstorm against every mishap we can imagine to do whatever we can to mitigate these risks. SoloProtect leads the way and supports risk assessment by providing the world’s leading safety-in-the-workplace solution. Whatever the risk, foreseen or unseen, with SoloProtect you have the ultimate worker safety solution in place for your employees who work alone.

safety in the workplaceMen and women in the workforce “clock in” day after day with the purpose of getting the job done. Competent, experienced personnel go about their activities with confidence in themselves and their ability to accomplish the work safely. They’ve received safety training and it has become second nature. They put that training and their experience to good use day after day. Due to risk assessments and safety nets in place, employees have the ability to respond to emerging and perhaps dangerous situations in the workplace with equal confidence in their ability to respond immediately and intelligently.

Implementing controls for every possible risk in the workplace has been the status quo, and rightly so. However, with the dynamic nature of the workplace, a growing number of lone workers and a constantly shifting work environment, traditional solutions don’t always meet today’s needs. A rising contingency of workers find that workplace situations often demand mitigation of risks which may arise.  In the field, under pressure, where unforeseen situations arise and escalating dangers are faced, personal safety becomes priority one. Proactive training in dynamic risk assessment ensures that workers recognize those risks and are empowered to respond.

Assessing and controlling risks as they arise in the dynamic workplace is about good management. It involves effectively managing safety risks as an integral process, rather than scrambling to meet each individual situation as it may arise. Predictive risk assessment is a vital element of safety in the workplace – recognizing potential dangers and implementing strategic solutions.

SoloProtect is on the cutting edge of proactive training and personal protection for workers in the field, wherever in the world the worker’s field takes place. SoloProtect provides custom lone worker safety solutions for the safeguarding of lone workers and those who work “outside the box” in unique environments.

Workers are encouraged to be aware of their surroundings, to immediately assess the situations they find themselves in and to activate the SoloProtect solution at the first sign of personal risk, before they would typically reach out for help or call 911.

With a uniquely designed device styled as an ID badge that is easy to activate and discreet to use in a potentially risky situation, SoloProtect is an innovative industry leader that defines the standard in communication and worker safety solutions. For more information on solutions for safety in the workplace, contact SoloProtect at 866-632-6577, or visit our website. Dynamic risk assessment meets its full safety potential in SoloProtect – the ultimate working-together toward safety solution in the workplace.

SoloProtect Delivers on Home Health Employee Monitoring for Safety

As a home healthcare business professional, do you know what an overwhelming majority of workers rank as the first importance among labor standards?  According to a study from the National Opinion Research Center at the University of Chicago, 85% of workers rank workplace safety as number one on their list of importance.  Workplace safety above everything else.  Each employee wants to come to work, be safe, and stay safe until returning home. SoloProtect can make that happen for you and your employees – both lone workers and those who work in-house. SoloProtect delivers on employee monitoring for occupational safety and health.

May celebrates North American Occupational Safety and Health (NAOSH).  Individuals and organizations all over North America joined to focus awareness on the importance of preventing injuries and illnesses in the workplace.  This provides a great opportunity to bring attention, focus and strength to the collective commitment from both employer and employee to occupational safety and health.

Employers join workers in ranking workplace safety as a high priority. And businesses that continue to invest consistently in safety show benefits in many ways, including

  •        Reduced absentee rates
  •        Lower worker turnover rates
  •        Higher employee morale
  •        Higher productivity levels
  •        Positive brand image
  •        Positive impact on the bottom line

Workers, safe and healthy, feel motivated to work, promoting productivity, and contributing positively to the growth and reputation of the business. Safety and health will continue to be significant elements of benefit for both the worker and the employee. The expense of preventing work-related injuries and illnesses is considerably less than the cost of covering them after they take place. SoloProtect provides that employee-monitoring safety net you and your workers need in the workplace.

home healthcare worker safetySoloProtect provides leading worker safety resources to the employer to monitoring employees for safety, wherever the worker is and in whatever difficult situations arise. The training provided with the SoloProtect solution encourages users to be more aware of their surroundings, to assess the situations they’re in and to activate the device at the first sign of risk, before they would typically think to call 911. Worried about employee buy-in? Pre-recorded yellow alerts and employee location are only tracked when an alert is activated. Help is available for the worker, at the discreet touch of a button. The lone worker finds immediate assistive response, whether the situation is one of facing violence, a health-related issue, or a job-sight malfunction.  Your workers are covered 24 hours a day, 365 days a year with the latest protective employee monitoring device. Worn like an ID badge and connected to a constantly-monitored call center, your employee has an unprecedented safety solution that’s closer and easier to use than a cell phone. And every contact is recorded and admissible in court to further protect your worker and your company.

SoloProtect helps you protect your greatest asset in the business – your employee. Like you, SoloProtect is serious about safety, providing protection for your workers, your reputation, and the bottom line. For more information and the economic advantages of acquiring the latest employee monitoring technology for your business, call 866-632-6577, or visit our website today.  SoloProtect delivers on occupational safety and health monitoring.

Employee Monitoring – Recourse for Lone Workers

Lone worker safety is at risk in the US, with a growing number of people working alone.  These employees experience increased vulnerability due to violence against lone public workers seen as “easy targets.” Weather related and personal health emergencies may also occur when employees are working alone.   Employee monitoring provides recourse for lone workers – a source of help and hope in difficult situations.

Any worker out of eyesight of other co-workers is considered a lone worker. These are the men and women who work outside a fixed base or those who work beyond what are considered to be normal business hours. The occupations involved may include:

  • Agricultural and forestry laborers
  • Delivery driver
  • Education workers
  • Fuel station attendants
  • Health care workers
  • Hospitality workers
  • In-home help providers
  • Law officers
  • Postal staff
  • Real estate agents
  • Traffic/transit workers
  • Utilities workers
  • Professionals who visit residential and commercial areas


The risks these lone employees face may rise from emergencies related to work situations such as equipment malfunctions, their own sudden illness or injury, physical violence from a member of the public or a threat from an intruder.

Companies from the SMB to the Enterprise must do everything possible to reduce risks and protect the lone worker. Control measures include:

  1. Proper training of employees in safety instruction concerning the correct use of equipment
  2. Use of Personal Protection Equipment (PPE)
  3. In-place emergency procedures and training
  4. Implementation of Standard Operating Procedures (SOP)
  5. Periodic check-ins when in the field
  6. Communication capabilities


Communication capabilities is of utmost importance.  The lone worker’s ability to connect with emergency support is vital, especially in the occurrence of accident or incident. Employee monitoring of remote workers provides a vastly improved resource for these off-base employees. With today’s employee monitoring technology, the lone worker is equipped with a source of help and hope in difficult situations.  Does your company make use of this protection technology?

Employee Monitoring for Safety DeviceEmployers are required to safeguard their #1 business asset: the worker, and workers are expected to cooperate by implementing reasonable effort into their own safety and health on the job site. No one is able to foresee every possible situation, but improving the protection of lone workers is within the scope of every business through employee monitoring.

As the numbers of lone workers increase, so do the risk factors involved. Physical illness or injury in the field and the threat of violence from aggressive members of the public are real. The necessity of sending employees out to work alone in an increasingly intimidating environment makes employee monitoring a viable solution for all involved. The employer is able to know where workers are, how they are doing and in real-time, know when there is trouble and to take action on it.

Protect your lone workers in the event of danger from the environment around them, the threat of theft, assault, or in the circumstance of a personal health situation. Whatever their task in the field, give your employees who face their shift on their own an edge with superior employee monitoring technology.

Employee monitoring is the best recourse for lone workers, ensuring that every worker has the best chance to return home safely every day. The ability to monitor employees in case of “man-down” events, and provide real-time emergency aid is an invaluable asset for any company. The ability to send the nearest 911 personnel to the exact location, beyond what even GPS can offer, of an accident or incident is an invaluable asset for any business. The ability to present a recorded copy of an incident as admissible in a court of law to protect both employee and company is an invaluable asset for any business.


SoloProtect provides employee monitoring for lone worker safety. For more information regarding SoloProtect’s award-winning employee monitoring system, call 866-632-6577, or visit us online. http://www.soloprotect.com/us

We make working alone safer.

Employers: Should You Consider Employee Monitoring for Safety?

Should employers use devices to monitor employees for worker safety?  Are employees, including lone workers, safelone worker safety employee protection without surveillance or employee monitoring?  

Many employers are of the opinion that employee monitoring is necessary to protect the company and for employee protection.  Employees may take the opposite side, considering surveillance as a human resources threat. Debate for and against the issues associated with employee monitoring for safety continue.

What companies and industries are using employee monitoring and new technology such as lone worker safety devices for surveillance and worker safety?

Businesses are monitoring employees for employee protection, to reduce company liability, and keep lone workers safe.  Healthcare, Hospitality Management, Real Estate, Utilities, Multifamily Housing, and Consumer Services including Delivery Drivers all provide services which include lone workers.

UPS just entered the debate, providing employee monitoring through distribution of the iWatch.  As UPS has demonstrated, by giving employees an Apple iWatch, employers could soon be using technology to increase productivity. Some employees believe this type of employee monitoring will provide a source for Human Resources to prove non-productivity of workers.  These employees see this type of company HR policy to monitor employees for productivity as a threat to staff and longevity of employment.

Is Company HR Policy to Monitor Employees for Performance or Safety?

The question now remains, should employers cease all monitoring and allow workers to work all hours, without any form of surveillance or monitoring? Many employees see 24 hour surveillance as a human resources threat.  Employees may be of the opinion their workers are adults and no compelling reasons exist to monitor employees. However, statistics beg to differ. There are some great arguments for and against employee monitoring.  What is the best course of action for employers to take?

Workplace Violence Stats are Growing.

Nearly 2 million US workers reported being victims of workplace violence in 2014.  The results of workplace violencelone worker safety home healthcare incidents include high costs to employers. According to the National Safe Workplace Institute, violence at the workplace cost U.S. businesses about $4.2 billion annually. This amount includes legal costs, insurance premiums, bad publicity, missed days of work and medical benefits payouts.

Figures from the US Bureau of Statistics indicate that on average, about 12 workers die every single day in the US from injuries incurred at the workplace. In 2011 for instance, there were a total of 4,693 fatal work related injuries. The alarming stats of the workplace violence trend have increased over the last 20 years.

There is a Need to Monitor for Employee Protection.

Workers may debate HR policy for surveillance but all unite in their belief that it is the responsibility of the employer to protect the employee in the workplace, against workplace violence, and to keep the employee safe.  The employer can provide suitable employee monitoring that is able to locate the employee in case of an emergency, to reduce incidents of workplace violence.

Lone Worker Safety Industry News:

*****The Workplace Violence Debate Continues – Are you safe at work?

SoloProtect Lone Worker Safety News builds lone worker safety awareness in social media https://storify.com/SoloProtectUS/national-workplace-violence-awareness#publicize

******SoloProtect Builds Workplace Violence Awareness

Recognized as a thought leader in worker safety, SoloProtect is featured in The Boston Globe, Industry Week, gaining interest of Wall Street Analysts


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